Last Updated: January 2026

Betboro Privacy Policy — Our Commitment to Protecting Your Data

Betboro believes your personal data belongs to you. In this privacy policy, we clearly outline — what information is collected, why it is collected, and how it is kept secure.

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How We Protect Your Privacy

Betboro's Core Data Protection Pillars at a Glance

End-to-End Encryption

All your data is protected with 256-bit SSL encryption. From login to payment — every transaction takes place through a secure channel.

No Sale of Data

Betboro never sells your personal information to third parties. Your name, phone number, or email will never be shared on the open market.

KYC Data Protection

Documents submitted for identity verification are stored on restricted-access servers. Once verification is complete, the documents are deleted.

You're in Control of Your Cookies

You decide which cookies to accept and which to decline. Only essential cookies are mandatory — everything else is optional.

Right to Deletion

You can request deletion of all your personal data at any time. We will process your request within 30 days.

Regular Security Audits

An independent team of third-party experts regularly audits Betboro's security systems. Any vulnerabilities identified are addressed immediately.

In Brief: Betboro deeply respects your privacy. We only collect information that is necessary to provide our services. Your data is never sold and is kept secure at all times.

1 What Information We Collect

Various types of information are collected when you open an account and use services on Betboro. A detailed breakdown is provided below:

Information Collected Directly From You

  • Full name (as per National ID or passport)
  • Date of Birth & Age
  • Mobile number and email address
  • Current Address & District
  • ID information for KYC verification
  • Mobile banking account number (for payments)

Automatically Collected Data

  • IP Address & Device Type
  • Browser Type & Version
  • Operating System
  • Page visit time and session duration
  • Betting History & Transaction Records
  • Login time and location
Data Type Reason for Collection Mandatory?
Name & Date of Birth Identity & Age Verification Yes
Mobile & Email Communication & OTP Verification Yes
National ID (NID) KYC & Withdrawal Approval Yes
IP Address Security & Fraud Prevention Automatic
Betting History Responsible Betting Monitoring Automatic

2 Purpose of Data Collection

Betboro collects your personal data only for specific, legitimate purposes. No unnecessary or excessive information is requested.

Key Purposes

  • Account Management: Handling registration, login, password reset, and account security.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Age Verification: Blocking access for users under 18 years of age.
  • Fraud Prevention: Detecting unusual activity to keep your account secure.
  • Responsible Betting: Monitoring betting patterns to identify signs of problem gambling.
  • Customer Support: Providing fast and effective resolution to your issues and queries.
  • Legal Compliance: Compliance with applicable laws and regulations.

Promotional Communications: We only send promotional emails or SMS with your consent. You can unsubscribe at any time.

3 Data Sharing Policy

Betboro never sells your personal information to third parties. However, limited data sharing may be necessary in certain circumstances.

When Data May Be Shared

  • Payment Partners: Minimal data is shared with payment processors such as bKash, Nagad, and Rocket solely to complete transactions.
  • Legal Obligations: Data may be disclosed in response to a court order, government investigation, or a lawful request from law enforcement authorities.
  • Fraud Prevention: Data may be disclosed to regulatory authorities in cases involving money laundering or other financial crimes.
  • Technology Partners: Technology providers operating the platform may access limited data under strict confidentiality agreements.

Before sharing any data with third parties, a strict non-disclosure agreement (NDA) is signed. Our partners are equally bound to uphold the same standard of data protection.

4 Cookies & Tracking Technologies

Betboro uses cookies on its website and mobile app. Cookies are small data files stored on your device that help improve your browsing experience.

Cookie Type

  • Essential Cookies: Required to maintain login sessions and for security purposes. The site cannot function properly without these.
  • Performance Cookies: Used to improve site speed and performance, and to identify page loading issues.
  • Functional Cookies: To remember your preferred language, theme, and settings.
  • Analytics Cookies: To analyse which pages are visited most and how users navigate the platform.

You can delete or disable cookies through your browser settings at any time. Please note that disabling essential cookies may limit certain features of the site.

Please Note: Betboro does not use any third-party advertising tracking cookies. Your betting behaviour is never shared with advertisers.

5 Data Retention and Deletion Policy

Betboro retains your data only for as long as necessary or as required by legal obligations.

Retention Period

  • Account Information: For the lifetime of the account and up to 5 years after closure.
  • Transaction Records: Retained for up to 7 years as required by financial regulations.
  • KYC Documents: Stored in encrypted form after verification is complete.
  • Log Files: Kept for a maximum of 90 days for security purposes.
  • Support Conversations: Retained for up to 1 year after the issue is resolved.

Data deletion requests will be completed within 30 days. Any data we are legally required to retain will be excluded from the deletion and you will be informed.

6 Your Rights

Every registered member of Betboro has specific rights over their own data, and we fully honour each of those rights.

You can view all information stored in your account at any time. You may request a full copy of the data we hold about you — typically delivered within 7 business days.

If any of your information is incorrect or incomplete, you may request a correction. Some details can be updated directly through your account settings. For changes to national ID information, please contact our support team for assistance.

You can request deletion of all your personal data at any time. We will complete this within 30 days. Data we are legally required to retain will be exempt and you will be informed accordingly.

You can object to your data being used for specific purposes — particularly for promotional communications. You may unsubscribe from marketing emails or SMS at any time.

You can request a download of your personal data in a machine-readable format (CSV or JSON). This is free of charge and is typically provided within 14 business days.

7 Privacy of Children & Minors

Betboro is strictly prohibited for anyone under 18. We do not knowingly collect any data from minors.

If a minor is found to have registered on Betboro, we will immediately:

  • The account will be permanently closed
  • All collected data will be permanently deleted
  • Parents and relevant authorities will be notified where necessary

If a parent or guardian becomes aware that their child is using Betboro, please contact our support team immediately. We will take swift action.

8 Security Measures

Betboro uses industry-leading technology to protect your data. Our security measures are multi-layered and active 24/7.

Technical Security

  • TLS 1.3 / SSL: All data transmissions are encrypted
  • AES-256 Encryption: Sensitive data stored in the database is encrypted
  • Two-Factor Authentication (2FA): Additional security layer on your account
  • Firewall & DDoS Protection: Protection Against Cyber Attacks
  • Real-Time Monitoring: Real-time detection of suspicious activity

Institutional Security

  • Access to your data is restricted to a limited number of staff
  • Regular staff security training
  • Regular Third-Party Security Audits
  • Policy to notify users within 72 hours in the event of a data breach

Your Role: Use a strong password, never share it with anyone, and report any suspicious activity to us immediately.

9 Privacy Policy Changes

Betboro reserves the right to update this Privacy Policy as needed. Advance notice will be given depending on the nature and extent of the changes.

What We Will Do When Changes Are Made

  • For major changes, you will be notified by email 30 days in advance
  • For minor updates, only the "Last Updated" date at the top of the page will be changed.
  • Previous versions will be kept in the archive
  • A summary of changes will be shown on your first login after the update

Continuing to use Betboro after any changes means you accept the updated Privacy Policy. If you object to any change, you may request to close your account.

10 Contact & Complaints

For any privacy-related questions, concerns, or complaints, feel free to reach out to us directly. We're always ready to help.

Contact Channels

  • Email: privacy@betboro.best — write to us directly at this address for any privacy-related matters
  • Support Email: support@betboro.best — for general support
  • Response Time: Responses are typically provided within 24 to 48 hours

For requests to delete, correct, or obtain a copy of your data, write "Data Request" in the subject line and send from your registered email. We will act promptly after verifying your identity.

Our Commitment: At Betboro, your privacy is not an abstract policy — it is a real responsibility we take seriously. Every complaint is treated with care, and we are committed to resolving each one.

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Your data is secure — get started with peace of mind

Your personal information is protected with the highest level of security at Betboro. Open an account today with a transparent privacy policy and robust encryption.

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